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Frequently Asked Question

Whether it's for a billing question, a sales inquiry

After placing an order on our website, you will receive an order confirmation email. We then process your order and prepare it for shipment. Once shipped, you will receive a confirmation email with a tracking number to monitor the delivery progress. Our customer support team is available for any assistance. Upon delivery, please inspect the package and notify us of any issues. We aim to provide a seamless and efficient shopping experience from start to finish.

If there is an issue with the quality of the product or there’s a problem with shipping, you may contact sales at [email protected] or call (562)-921-0056.

If an item is out of stock, you can register your email so you’ll be notified when the item is in stock again. Alternatively, you can give us a call and ask about the next shipment.

You can pay for your online order using a variety of major credit cards, including Visa, MasterCard, American Express, and many others. We accept a wide range of payment options to ensure convenience and flexibility for our customers. When placing your order, simply select the payment method that suits you best and proceed to enter your credit card details securely on our encrypted payment gateway. Rest assured that we prioritize the security and protection of your financial information. By accepting major credit cards, we strive to make the checkout process as seamless as possible, allowing you to complete your online purchase with ease and peace of mind. Business partners can pay the order by the payment method set up to your account.

MOD is built on the top tier of innovative ideas, quality products, and contemporary designs to fulfill your essential needs for everyday living in a progressive world. Our product is carefully crafted with high-quality machinery and assembled by diligent hands to produce reliable safe products at competitive pricing. We strive for excellence in our product and your satisfaction as a consumer of electronic goods.

If you would like to make any changes or modifications to your existing order, you’ll need to email Sales at [email protected] or all (562)-921-0056. However, we cannot guarantee that we’ll be able to fulfill any of the requests.