LED Down Lighting
Custom Products
250К+ sqft of Manufacturing
Fast Delivery
Personalized Support
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Frequently Asked Questions
Got a question? Check out our FAQs to see if it's already been answered.
You may pick up your order at our Cerritos, California office location but you will need to specify if this is the preferred method by selecting “Will-Call” at checkout. Please allow 3 business days from the time of purchase to pick up your order so that our team may prepare your order for pick-up. If you’re unable to pick up your order but someone else can, please notify us ahead of time and provide their name so that we can ensure your order is handled with proper care.
If an item is out of stock, you can register your email so you’ll be notified when the item is in stock again. Alternatively, you can give us a call and ask about the next shipment.
After placing an order on our website, you will receive an order confirmation email. We then process your order and prepare it for shipment. Once shipped, you will receive a confirmation email with a tracking number to monitor the delivery progress. Our customer support team is available for any assistance. Upon delivery, please inspect the package and notify us of any issues. We aim to provide a seamless and efficient shopping experience from start to finish.
Returns are accepted in accordance with MOD’s refund policy, which outlines eligibility requirements, timelines, and any applicable restocking fees such as returning items in original condition and within specified timeframes. For complete details, please review the full policy here: Refund Policy
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Yes! Our showroom is located at our main office in Cerritos, California. If you would like to check out our product offering and available color options, call us at (562) 921-0056 or email sales@mod-pls.com and we can schedule a time and day for you to come by and check it out.