DOCK-700 Series
Custom Products
250К+ sqft of Manufacturing
Fast Delivery
Personalized Support
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Frequently Asked Question
Whether it's for a billing question, a sales inquiry
Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.
Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.
Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as you received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in your possession.
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
You will not have any right to cancel an Order for the supply of any of the following Goods:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
- The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.
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If there is an issue with the quality of the product or there’s a problem with shipping, you may contact sales at [email protected] or call (562)-921-0056.
MOD is built on the top tier of innovative ideas, quality products, and contemporary designs to fulfill your essential needs for everyday living in a progressive world. Our product is carefully crafted with high-quality machinery and assembled by diligent hands to produce reliable safe products at competitive pricing. We strive for excellence in our product and your satisfaction as a consumer of electronic goods.
No, registration is not required to place orders on our site. We believe in providing a seamless and convenient shopping experience for our customers, which is why we have made it possible for anyone to make a purchase without the need for registration. By eliminating the mandatory registration process, we aim to save you time and ensure a hassle-free checkout process. Simply browse our products, add items to your cart, and proceed to the checkout page to complete your order. If you register on our site, you’ll be able to keep track of your order history. If you register to be a part of our partner program, then you’ll be able to receive a different pricing tier based on our assessment. The choice is yours, and we are here to accommodate your preferences. Follow the link down below if you wish to join our partner program.
If you would like to make any changes or modifications to your existing order, you’ll need to email Sales at [email protected] or all (562)-921-0056. However, we cannot guarantee that we’ll be able to fulfill any of the requests.