In Surface Power
Custom Products
250К+ sqft of Manufacturing
Fast Delivery
Personalized Support
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Frequently Asked Questions
Got a question? Check out our FAQs to see if it's already been answered.
If an item is out of stock, you can register your email so you’ll be notified when the item is in stock again. Alternatively, you can give us a call and ask about the next shipment.
You may pick up your order at our Cerritos, California office location but you will need to specify if this is the preferred method by selecting “Will-Call” at checkout. Please allow 3 business days from the time of purchase to pick up your order so that our team may prepare your order for pick-up. If you’re unable to pick up your order but someone else can, please notify us ahead of time and provide their name so that we can ensure your order is handled with proper care.
If you would like to make any changes or modifications to your existing order, you’ll need to email Sales at sales@mod-pls.com or all (562) 921-0056. However, we cannot guarantee that we’ll be able to fulfill any of the requests.
If there is an issue with the quality of the product or there’s a problem with shipping, you may contact Sales at (562) 921-0056, email sales@mod-pls.com, or fill out our easy return form here: Return Form.
Returns are accepted in accordance with MOD’s refund policy, which outlines eligibility requirements, timelines, and any applicable restocking fees such as returning items in original condition and within specified timeframes. For complete details, please review the full policy here: Refund Policy
To stay up to date with the latest MOD news and sales, you can sign up for our general newsletter in the form at the bottom of this page.