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DOCK702-10000X-XX-12S-BK-20-2.1

Custom Products

250К+ sqft of Manufacturing

Fast Delivery

Personalized Support

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Frequently Asked Question

Whether it's for a billing question, a sales inquiry

If you would like to make any changes or modifications to your existing order, you’ll need to email Sales at sales@mod-pls.com or all (562) 921-0056. However, we cannot guarantee that we’ll be able to fulfill any of the requests.

You may pick up your order at our Cerritos, California office location but you will need to specify if this is the preferred method by selecting “Will-Call” at checkout. Please allow 3 business days from the time of purchase to pick up your order so that our team may prepare your order for pick-up. If you’re unable to pick up your order but someone else can, please notify us ahead of time and provide their name so that we can ensure your order is handled with proper care.

After placing an order on our website, you will receive an order confirmation email. We then process your order and prepare it for shipment. Once shipped, you will receive a confirmation email with a tracking number to monitor the delivery progress. Our customer support team is available for any assistance. Upon delivery, please inspect the package and notify us of any issues. We aim to provide a seamless and efficient shopping experience from start to finish.

Yes, we offer the option to apply for credit terms exclusively for our business partners. We understand the importance of flexibility and convenience when it comes to managing finances for larger orders or ongoing business relationships. Our credit terms are designed to support your business needs and streamline the purchasing process. To apply for credit terms, please navigate to the partner section of the website or contact our dedicated business team at (562) 921-0056. They can guide you through the application process and provide further details on the requirements and benefits. We value our business partnerships and look forward to assisting you in establishing a mutually beneficial partnership.

No, registration is not required to place orders on our site. We believe in providing a seamless and convenient shopping experience for our customers, which is why we have made it possible for anyone to make a purchase without the need for registration. By eliminating the mandatory registration process, we aim to save you time and ensure a hassle-free checkout process. Simply browse our products, add items to your cart, and proceed to the checkout page to complete your order. If you register on our site, you’ll be able to keep track of your order history. If you register to be a part of our partner program, then you’ll be able to receive a different pricing tier based on our assessment. The choice is yours, and we are here to accommodate your preferences. Follow the link down below if you wish to join our partner program.

Returns are accepted in accordance with MOD’s refund policy, which outlines eligibility requirements, timelines, and any applicable restocking fees such as returning items in original condition and within specified timeframes. For complete details, please review the full policy here: Refund Policy