FAQs
Frequently Asked Questions
Once we receive your request to become a Partner, you should hear back from one of MOD's team members within 2 - 3 business days about the status of your approval and next steps.
If your request is approved by MOD, you'll be able to see different pricing based on your tier category. So, instead of the retail pricing, you'll be able to see pricing based on MOD's tiered system.
Anyone can use the MOD Partner Portal, including individuals, distributors, or manufactures. Pricing will be listed at retail price for individual users, whereas distributors and manufacturers are on a tiered pricing structure.
If you have any questions about products or whether they’re in stock, please contact our Sales department at 562-921-0056 or [email protected]
Yes, you may pick up your order from MOD’s office location. After placing your order, the order should be ready within 1-3 business days. Please make sure to call ahead to verify if the order is ready. Office hours are Monday-Friday, 8:00am-5:00pm.